Claims

We were in a difficult position with a claim coming just before renewal, they handled it straight away and to our benefit.

The price of the insurance was extremely competitive and the follow up support has been excellent. The actions we are taking due to their advice should improve our chances of being successful in major grant applications.

I will recommend them without hesitation, especially the young lady I spoke too. They were efficient and followed through quickly, two other companies didn’t bother.

I have limited experience of third party insurers but ThirdSectorProtect have always been helpful to us and I haven’t felt the need to move insurers.

They remind me when payment for renewal is due so i don’t worry about being late with it. All staff send polite communications. We have not changed, nor will change insurance provider unless advised by ThirdSectorProtect of a more suitable policy.

In our first year with ThirdSectorProtect we saved 15% on our insurance premiums and in the 6 years since ThirdSectorProtect have always been available to provide advice to make sure our charity is protected. For any charity looking for good advice and fair premiums, speak with ThirdSectorProtect.

I have always found the staff at ThirdSectorProtect to be helpful, friendly and knowledgeable. They get the right cover for your organisation at a reasonable price.

“We first contacted ThirdSectorProtect in 2012 as our previous policy with Aviva via the Co-op would no longer accept payment by cheque. In that first year, we saved almost 15% on our insurance premiums and in the 6 years since, ThirdSectorProtect have always been available to provide us with advice and make sure our charity is protected. And they still let us pay by cheque! For any charity looking for good advice and fair premiums, I would recommend they speak with ThirdSectorProtect.”

I spoke with a very nice and patient man called Freddie. He was very well informed and was able to find me a really competitive rate for our insurance renewal. Would highly recommend the service.

Great customer service and offered us suggestions of training that could help improve our services.

Would thoroughly recommend ThirdSectorProtect to any charity and business working in the voluntary sector. Kayla could not do enough to help us & we now have one simple policy that covers all the insurance that we need as a small charity.

I will recommend them without hesitation, especially the young lady i spoke too. They were efficient and followed through quickly, two other companies didn’t bother.

Excellent service. Fast response. Phone communication very polite and helpful, definitely using this service again.

My contact, Tracy Shaw, made the entire process incredibly easy. She immediately understood what was required, read comparative quotes we had received to ensure we were comparing like-for-like and went through our brochure to ensure she had understood everything. I felt really confident in her dealing with us as an organisation.

Very thorough personal service. Tracy came to our office to go through all our policies and checked that all of our needs were covered.

My contact, Tracy Shaw, made the entire process incredibly easy. I would recommend your services because of the service i received from her. The fact that she saved us money was a bonus. Thank you.

From the onset of a quote request Tracy set about searching for the appropriate cover for a charity club and contents. Service was polite, professional and efficient. Although I had two other company quote, this firm was very competitive and won the deal. I will use them again and recommend to others.

Very thorough personal service. Tracy came to our office to go through all our policies and checked that all of our needs were covered.

Very personable & very helpful. Would use them again and recommend them.

Friendly and attentive. Very helpful and friendly service. Good advice given in a succinct way, would highly recommend.

“We have used Third Sector Protect for the past 2 years. As a small, newly established charity it’s good to have someone who is patient and helpful and takes time to get things right and listen to what we need. Tracy has been very helpful throughout and the quotes have been the most competitive.”

As a small, newly established charity it’s good to have someone who is patient and helpful and takes time to get things right and listen to what we need. Tracy has been very helpful throughout and the quotes competitive.

My enquiry was dealt with in a friendly and efficient manner. The product selected matched my needs and the price was competitive.

Tracy was helpful on the phone, got all our information correct first time and came up with the lowest quote we could find. As a small community based non-funded group we could not afford to spend a lot on public liability insurance.

“I have always found the staff at Third Sector Protect to be helpful, friendly and knowledgeable. And they get the right cover for your organisation at a reasonable price.”

Great support for amateurs! Kayla provided attentive and efficient responses to my enquiries and directed me to work out precisely what we needed. Very supportive.

We have been a client for quite a number of years and have always found the service second to none. Nothing is a problem and staff are always polite and helpful.

We have been a client for quite a number of years and have always found the service second to none. Nothing is a problem and staff are always polite and helpful.

Professional and courteous service. A small enquiry dealt with efficiently by phone.

Very helpful, the advice was researched and tailored for my organisation. I did not feel pressured or hurried in anyway. When i asked questions they were answered in a timely manner. I interacted with the same person throughout the process and feel i am getting good value for my policy.

Customer service at its best. Thorough in the initial questions, by a very pleasant representative, which brought about a very acceptable quote.

Friendly and attentive. Very helpful and friendly service. Good advice given in a succinct way, would highly recommend.

Telephoning long distance I was impressed by the response from Tracy and the advice she was able to supply in such a short space of time. Thank you Tracy.

We have used ThirdSectorProtect for our insurance needs for several years. Jamie is always highly professional and the process is hassle free. Quotes we receive are always highly competitive.